Hertfordshire Police and Crime Commissioner.  
Commissioner's Office: 01707 806100

Victims Voice

The Police and Crime Commissioner launched the ‘Victims’ Voice’ consultation in October 2014 giving victims of crime in Hertfordshire the opportunity to have their say about the service they received.
 
The aim of the survey is to help shape the services offered to victims in the future, so that their needs are better met and the Commissioner’s aim for a more victim-centred criminal justice system is better served.
 
Hundreds of people completed the questionnaire in the months following its launch and this information is being used to inform the commissioning of services for victims process. 
 
The questionnaire remains open and is totally anonymous so people can provide feedback on their experiences to the Commissioner’s office in complete confidence.
 
The easiest way to take part is by going to the online survey, the Victims' Voice Questionnaire or by calling 0800 999 7499 (free from most landlines) to take part in an automated telephone survey.
 
People who don’t want to take part in a formal survey but would nevertheless have their say can do so via email to this address contact@victimsvoice-herts.info; however the telephone survey also has the facility to simply say what your experiences have been.
 
Hard copies of the questionnaire can be requested from the Commissioner’s office by calling 01707 806100 or by writing to:
Police and Crime Commissioner for Hertfordshire
Harpenden Police Station
15 Vaughan Road
Harpenden
Hertfordshire
AL5 4GZ

 
The Commissioner is keen to hold focus groups for victims of crime who are willing to discuss and share their experiences openly to help improve victim support services for the future. 

If you would like to take part please email Victims’ Voice: contact@victimsvoice-herts.info


 The Victims' Voice Report 11 August 2015