This privacy policy explains how we use any personal information we collect about you when you make contact with the OPCC in connection with any of our statutory functions. The PCC is committed to ensuring that your privacy is protected. We comply with the law to protect the use of your personal information and we keep it securely and only use it in accordance with this notice.
Who are we?
This Privacy Notice is provided to you by the Police and Crime Commissioner for Hertfordshire (the Commissioner), which is the data controller for your information.
Other data controllers we work with:
We may need to share your personal information we hold with them so that we and they can carry out our and their statutory functions.
What information do we collect about you?.
How do we collect Information about you?
This depends upon the reason for us having the information. In many cases you will provide the information yourself because you have contacted us in the course of one of our statutory functions. In other cases we may receive your information from one of the organisations we set out in the ‘Who might we share your personal information with?’ section below because they need to refer your details to us so that we or they can carry out a statutory task or public function. You may also provide information to allow us to consider a contract for goods services or employment with you.
Information may be collected online or from telephone contact or on paper.
How will we use the information about you?
We use information about you in order to carry out our official functions or public tasks that are set out in law, mainly the Police Reform and Social Responsibility Act 2011.
These include maintaining an effective and efficient police force for Hertfordshire, holding the Chief Constable to account for the functions of the Chief Constable and of those officers and staff under the direction and control of the Chief Constable, other related policing governance functions, provision of victims’ services, making crime and disorder reduction grants, provision of information to the public about the exercise of our functions, obtaining the views of the community on policing, functions in connection with complaints about the police service in Hertfordshire and other functions of the PCC including things that are incidental or conducive to or facilitate those functions including entering into contracts and employing staff.
Who might we share your personal data with?
Where it is necessary to carry out our or their statutory functions we may share your personal data with:
If we do share your personal information we will require the same or better safeguards for your information from them as we would provide.
Marketing
In addition to our statutory function of obtaining the views of the community on policing, we may like to send you information about events and services of ours and other providers that support the work of the OPCC which may be of interest to you. For this purpose we will ask for your consent to use your personal information to provide the type of information you request.
If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for this purpose. If you no longer wish to be contacted for marketing purposes, please email [email protected]
How long will we keep your information for?
We will usually keep general correspondence for no longer than 2 years. We may keep some information for longer periods in accordance with best practice or a legal requirement. For example, complaints may be kept for up to 6 years and it is currently best practice to keep financial records for a minimum period of 6 years to support audits or provide tax information. We may have legal obligations to retain some data in connection with our statutory obligations as a public authority. The Commissioner is permitted to retain data in order to defend or pursue claims, for example under contracts for goods services or employment.
In general, we will keep personal information only for as long as we need it. This means that we will delete or destroy it when it is no longer needed.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Your Rights and your Personal Information
You have the following rights with respect to your personal information:
When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.
1) The right to access personal information we hold on you
2) The right to correct and update the personal information we hold on you
3) The right to have your personal information erased
4) The right to object to processing of your personal information or to restrict it to certain purposes only
5) The right to data portability
6) The right to withdraw your consent to the processing at any time for any processing of information to which consent was obtained
7) The right to lodge a complaint with the Information Commissioner’s Office
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you via the following email address: [email protected] or by post to:
Office of the Police and Crime Commissioner for Herfordshire
13 Vaughan Road
Harpenden
Herts
AL5 4GZ