Hertfordshire Police and Crime Commissioner.  
Commissioner's Office: 01707 806100

Victims Commissioning Strategy

Following a public consultation in which the public and partners were able to shape the strategic vision of services for victims in Hertfordshire, the Commissioner has now published a strategy which will inform his commissioning of services to support victims.
Read the strategy here
If you are a provider or partner agency and would like more information on the Commissioner’s strategy, please contact the office

Restorative Justice Strategy

What is Restorative Justice?
Restorative justice brings those harmed by crime, and those responsible for the harm, into communication, enabling everyone effected by a particular incident to play a part in repairing the harm and finding a positive way forward.
Restorative justice gives victims the chance to have their say, to get answers to their questions and to move on with their lives.
Restorative justice holds offenders to account, directly and personally, gives them an insight into the real impact of their behaviour, and an opportunity to make amends.
Restorative justice is not designed to replace criminal justice proceedings; alongside and integrated with criminal justice it can deliver benefits that traditional criminal justice on its own cannot.

Many victims have testified to the value of Restorative Justice:
85% of crime victims who have been through restorative justice were satisfied with the process.

78% of victims would recommend restorative justice to others

The Hertfordshire Policy on Restorative Justice
In line with the government wishes in relation to Restorative Justice, the Police and Crime Commissioner for Hertfordshire wants to ensure that:
  • Restorative Justice is safe, of good quality, available at all stages of the criminal justice system and focused on victims’ needs.
  • Restorative Justice activity will only take place where an assessment has been made by a trained RJ facilitator, in line with recognised standards.
  • Restorative Justice will form part of, or be used in parallel to, the normal criminal justice response.